A short, warm phone call in their own language. You get a message
afterwards telling you how they really are — and a call straight away if something
is wrong.
This is where the daily update arrives, so we check it works before
anything else. We text you a code — no password to remember.
This is the name they will hear. We introduce ourselves as your
assistant — never as a person, and never as a doctor.
Hindi and most Indian languages change the verb depending on who is
speaking and who is listening. Getting this right is the difference between warmth
and something that sounds wrong in the first sentence.
Only used to gently remind them of advice their own doctor already
gave. We never diagnose, never suggest medicines, and never change a dose.
Before we call anyone
They are the person on the phone, so the decision has to be theirs.
Please confirm both.
The recording of their voice is never stored. Written notes are kept for 30 days
and then deleted. You can stop the calls, see everything we hold, or have it all
erased, at any time, from your own page.
Now ask them for the code.
We have sent them a message in their
own language. It says you would like Meenira to call, how often, that the call is written down so you
can be told how they are, and that if they agree they should give you a six-digit code. Nothing is
called until they do.
Message not arriving?
If they would rather not, do nothing. No call will ever be made. You can come back
to this from your own page — go there now.